Billing
Refund Policy
RESTume is a subscription software product. This page explains how we handle refund requests and billing disputes.
Last updated: March 10, 2026
General refund policy
Subscription charges are generally non-refundable once a billing period starts, because access to premium software features is provided immediately after successful payment.
- If you believe you were charged in error, contact support as soon as possible.
- If duplicate billing or a clear system mistake occurred, we will investigate and correct it.
- Nothing in this policy limits rights you may have under applicable consumer protection law.
How to request help
Email hershelthomas@gmail.com with your account email, Stripe receipt details, and a short description of the issue. We use that information to investigate quickly and coordinate with Stripe when necessary.